MYOB BALANCE SHEET NO RECONCILING

[rajeet22]

Hi 

Just just wondering how do I reconcile a balance sheet which is not reconciling , year end 2019 was all good, but 1st Jan 2020 balances appearing in the balance sheet is not reconciling, merely equity section is not reconciling with Net Assets.How do I solve this issue please.

Thanks

Rajeet 

[SamaraM]

Hi Rajeet (@rajeet22)

Welcome to the Community Forum. For situations where reports are not showing as expected, I recommend clearing the AccountRight cache which can resolve some odd behaviour in reports: Clearing the AccountRight Cache.

If that does not resolve your issue could attach the Balance Sheet Report and the last 4 digits of your Serial Number so I can look into this for you?

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

[rajeet22]

Hi,

Please find attached and note serial number 64xx xxxx xxxx.

Kindly adjust balance sheet for for small variance worth $348 net equity is not reconciling to net assets as at 31st Dec 2020.

This $348 can be adjusted to payables as we need to balance Balance Sheet.

Kindly requesting if the matter is attended to at the earliest.

Thanks

*Account information removed by MYOB Moderator for privacy and security, ^Samara

[SamaraM]

Hi Rajeet (@rajeet22)

This needs to be raised with our Data File Repair team in order to investigate further and repair if required. They will contact you directly to request a copy of your file.

Do let me know how you get on or if you need further assistance.

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

[rajeet22]

Good Day,

Kindly requesting if this matter can be actioned at the earliest please.

I am also reachable @679 9990776.

Thanks

[rajeet22]

Hi Samara,

We have a online MYOB and I have provided serial number, kindly requesting if this could actioned by your data repairs team at the earliest as we need to roll over.

Thanks

[rajeet22]

Hi Samara,

Kindly requesting if this matter is actioned at the earliest.Once's again serial number is 6xxxxxxx

We really need to roll over 2020 accounts please.

Thanks 

[SamaraM · Accepted solution]

Hi Rajeet (@rajeet22)

I've checked with the Repair Team and they have not received a backup of your file which they requested over email. Can you confirm if you received that, and if not could you send me the correct email address by Private Message?

*Update: Confirmed email address and escalated to repair team

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.