Cisco AnyConnect

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Experienced Partner MareePP
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Solved: Go to Solution

Cisco AnyConnect

Has anyone ever had the error message

 

"VPM establishment capability from a remote desktop is disabled. "

 

when trying to lodge using Cisco AnyConnect?

 

Thanks

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Partner SB_Systems
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Re: Cisco AnyConnect

Hi @MareePP,

 

Unfortunately you can't use the Cisco AnyConnect client software on a Remote Desktop (terminal server) or from a PC through a remote desktop session.

 

Whilst it is unsupported, the old Cisco VPN client will still work on a Remote Desktop 2012 R2 Server.

 

Cheers.

Stewart Williams
Smart Business Systems
1300 798 717 | www.sbsystems.com.au

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Experienced Partner MareePP
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Re: Cisco AnyConnect

I have been using Cisco Anyconnect for over 12 months - I switched to it because of problems with the Cisco VPN!

Partner SB_Systems
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Re: Cisco AnyConnect

Hi @MareePP,

 

Can you provide some information on the device you're using to lodge? Also, can you please confirm if you're remotely connected to the device, or tyring to lodge at the device itself. Finally, and I know everyone asks this, but have you tried rebooting the PC?

 

Cheers.

Stewart Williams
Smart Business Systems
1300 798 717 | www.sbsystems.com.au

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Experienced Partner MareePP
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Re: Cisco AnyConnect

Hi

 

I am running an AWS Server and, yes, have rebooted numerous times and reinstalled Cisco AnyConnect.

 

Forgot to add Windows Server 2012.

 

Maree

Experienced User JoeleneCLM
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Re: Cisco AnyConnect

We have been getting the exact same error since last week. It was all working fine up until Wednesday 11th and since then the error comes up.
Experienced User JoeleneCLM
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Re: Cisco AnyConnect

We are having the exact same issue and we have been using anyconnect for a while and have only just had the issue since Wednesday last week. Have you had any luck on a resolution as yet?
Experienced User JoeleneCLM
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Re: Cisco AnyConnect

We have the exact same issue, however it was working and connecting fine up until Wednesday last week. We've been running our virtual machines and server system for 12 months without any lodging issues. We can still current lodge via remoting into the virtual machine which we lodge from through the server however it won't lodge directly from the virtual machine. Seems no one can help much at all.
Experienced Partner MareePP
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Re: Cisco AnyConnect

Has anyone else just done their Windows patching?
MYOB Moderator MattN
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Re: Cisco AnyConnect

Hi @MareePP and @JoeleneCLM

 

Given that this issue only occured last week for you both, I would firstly be looking at WIndows updates as @MareePP rightly suggests.

 

We have seen this happen before - where a windows update (such as network card driver updates) breaks the VPN network stack components.

 

Quick and easy Fix : uninstall then reinstall AnyConnect - make sure you are using the latest version 3.1.10010.

 

You can find the installer for AnyConenct in :

 

AO: MYOBAO\AOSQL\TAX\SETUP\Anyconnect

AE: SOL64\Setup\Anyconnect

 


cheers,

Matt
Product and Technical Specialist
Practice Solutions
MYOB Australia Pty Ltd

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