MYOBCommunity
Partner Zone
|
|
Partner Zone

Client Accounting Reports - Two Entries in Director's Declaration

This thread is now closed to new comments.
Some of the links provided in this thread may no longer be available or relevant.
If you have a question please start a new post.
Highlighted
Gel143
4 Posts
Cover User
Australia
Gel143
Cover User

4Posts

0Kudos

0Solutions

Client Accounting Reports - Two Entries in Director's Declaration

Hi MYOB-

 

When I generate the reports using the Reports Tab in Client Accounting.  There appears two director's names (using the same name) shown below. 

 

MYOB AE.JPG

 

 

 

We have tried to revise it via Non Transaction Data button.  But there seems to be an anomaly, whenever we try deleting one entry and then reloading the report, it goes back to having two entries.  Would appreciate your help on this. Thanks!

 

MYOB.JPG

2 REPLIES 2
Gel143
4 Posts
Cover User
Australia
Gel143
Cover User

4Posts

0Kudos

0Solutions

Re: Client Accounting Reports - Two Entries in Director's Declaration

Hello-

 

Just an update.  Here's an error message I got from trying to figure out the solution to this. Can anyone please figure this out?

 

 

Application Domain: ClientFrameWork.exe
Assembly Codebase: file://Kcats/myobae/AESQL/Central/Deploy/ClientFrameWork.exe
Assembly Full Name: ClientFrameWork, Version=5.4.28.78, Culture=neutral, PublicKeyToken=null
Assembly Version: 5.4.28.78
Assembly File Date: 18/06/2018 5:46:44 PM

Machine Name: KCATS
OS Version: Microsoft Windows NT 6.2.9200.0
.NET Version: 2.0.50727.8793
Current UI Culture: en-US
Running in Terminal Server Session

Working Set Memory: 474516KB
GC Heap Memory: 144546KB


System.ComponentModel.Win32Exception
Error creating window handle.

Exception Source: System.Windows.Forms
Exception Type: System.ComponentModel.Win32Exception
Exception Message: Error creating window handle.
Exception Target Site: CreateHandle
---- Stack Trace ----
at System.Windows.Forms.NativeWindow.CreateHandle(CreateParams cp)
at System.Windows.Forms.Control.CreateHandle()
at System.Windows.Forms.TextBoxBase.CreateHandle()
at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible)
at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible)
at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible)
at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible)
at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible)
at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible)
at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible)
at System.Windows.Forms.Control.CreateControl()
at System.Windows.Forms.Control.OnVisibleChanged(EventArgs e)
at System.Windows.Forms.ScrollableControl.OnVisibleChanged(EventArgs e)
at System.Windows.Forms.Control.OnParentVisibleChanged(EventArgs e)
at System.Windows.Forms.Control.OnVisibleChanged(EventArgs e)
at System.Windows.Forms.ScrollableControl.OnVisibleChanged(EventArgs e)
at System.Windows.Forms.Form.OnVisibleChanged(EventArgs e)
at System.Windows.Forms.Control.SetVisibleCore(Boolean value)
at System.Windows.Forms.Form.SetVisibleCore(Boolean value)
at System.Windows.Forms.Control.set_Visible(Boolean value)
at System.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(Int32 reason, ApplicationContext context)
at System.Windows.Forms.Application.ThreadContext.RunMessageLoop(Int32 reason, ApplicationContext context)
at System.Windows.Forms.Application.RunDialog(Form form)
at System.Windows.Forms.Form.ShowDialog(IWin32Window owner)
at MYOB.Reporter.Presentation.UI.Plugin.Forms.ReportClientAccountingChildForm.DisplayNonTransactionDataEditor()
at MYOB.Reporter.Presentation.UI.Plugin.Forms.ReportClientAccountingChildForm.reportsUserCtrl_LaunchNonTransactionDataEditorEvent(Object sender, EventArgs e)
at MYOB.Reporter.Presentation.UI.Plugin.Controls.ReportsUserControl.ShowNonTransactionData()
at MYOB.Reporter.Presentation.UI.Plugin.Forms.ReportClientAccountingChildForm.SideBarCallBackShowNonTransactionData_LinkClicked(Object sender, SideBarEventArgs e)
at Solution6.VPM.Client.ClientFrameWork.frmMain.expMain_ItemClick(Object sender, ItemEventArgs e)

MYOB Staff Post Stephanie_Y
37 Posts
MYOB Staff Post
Australia
Stephanie_Y
MYOB Staff Post

37Posts

5Kudos

3Solutions

Re: Client Accounting Reports - Two Entries in Director's Declaration

Hi @Gel143

 

Thanks for your post.
 
We would require to run a script in order to fix the issue you are experiencing
 
One of our Client Accounting support analysts will have the required scripts to run and assist in resolving this for you.
 
Our support contact details are below;
 
1300 555 666 AU
0800 94 96 98 NZ
 
Or you can create a web support request by logging in to my.myob, Support - Support Requests and Create New Support Request.

Kind Regards,

Stephanie
Client Services Analyst - Practice Solutions
MYOB Australia Pty Ltd
Didn't find your answer here?
Try using advanced search to find a post more easily Advanced Search
or
Get the conversation started and make a new post Start a Post