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Error message when emailing reports from Statutory Reporter

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Partner Corinned
3 Posts
Partner
Australia
Corinned
Partner

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Error message when emailing reports from Statutory Reporter

When emailing a report from Statutory Reporter... the first email works but when attempting to send subsequent reports the following message appears...

 

"This action is not supported while an old version of Outlook is running"

 

What can we do to fix this... we are running Office 365? 

 

Thank you

Corinne

1 REPLY 1
MYOB Staff Post Stephanie_Y
37 Posts
MYOB Staff Post
Australia
Stephanie_Y
MYOB Staff Post

37Posts

5Kudos

3Solutions

Re: Error message when emailing reports from Statutory Reporter

Hi @Corinned


Thanks for your post.
 
I would suggest closing both applications and then log back in to try again.
 
If further issues persist you can call our support to troubleshoot this further for you.
 
Our support contact details are below;
 
1300 555 666 AU
0800 94 96 98 NZ
 
Or you can create a web support request by logging in to my.myob, Support - Support Requests and Create New Support Request.

Kind Regards,

Stephanie
Client Services Analyst - Practice Solutions
MYOB Australia Pty Ltd
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