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Exporting Reports from Reporter

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Contributing User CLM_Yeppoon
11 Posts
Contributing User
Australia
CLM_Yeppoon
Contributing User

11Posts

0Kudos

0Solutions

Exporting Reports from Reporter

When exporting reports to save to computer as pdf the program freezes and shuts down. We have to first change the chosen printer to cutePDF and then we select print instead of export which then allows a pdf version to be saved into the clients file.

 

This has only occured since changing to a network system from stand alone. Is there any reason for this and can this be fixed/avoided as it can be annoying to change the "defualt printer" every time to just save a copy of the report in the clients file.

1 REPLY 1
MYOB Moderator Linda_K
257 Posts
MYOB Moderator
Australia
Linda_K
MYOB Moderator

257Posts

17Kudos

55Solutions

Re: Exporting Reports from Reporter

Hi @CLM_Yeppoon,

 

Since this issue has occurred when you moved from a Standalone to a Network environment, it appears that the migration may have not worked.

 

It is recommended that you perform the following steps:

 

  1. Uninstall the local workstation and reporter files, and

  2. Install Reporter to a network and run the network workstation installation.

If you need further assistance on how to run the above tasks, refer to KB 30735: How do I migrate MYOB Reporter to a new server.

Cheers,

Linda
Practice Solutions Support
MYOB Australia Pty Ltd
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