Help! About Reporter

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Contributing User Twilightspy
10 Posts
Contributing User
Contributing User

10Posts

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Help! About Reporter

Dear All,

 

I am using MYOB Reporter with MAS to generate reports for our clients. But one of the client's reports don't show "year" information, all they showed is like the following:

 

                                                                         # Number

                                                                         # Number

                                                                         # Number

 

Other client's reports are good but this one I don't know what happened.

 

Please help! Thank you!

                                                           

1 REPLY 1
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MYOB Moderator Daniel_Nichols
45 Posts
MYOB Moderator
Australia
MYOB Moderator

45Posts

4Kudos

0Solutions

Re: Help! About Reporter

Hi @Twilightspy

 

Thanks for your post.

 

Just trying to think of the most efficient way to get this one working for you. Ideally we’d work through the formats to see where the error was.

 

As it seems to be just the one ledger experiencing this issue let’s see if taking out the client level Reporter file helps.

 

Within Windows Explorer navigate to your S6CLIENT folder and open the folder for the Client Code with the issue. For the file with the extension .nrw please rename that to have a .nrw.old extension. Open Reporter again for the ledger and see whether this has resolved the issue for you.

 

Where this does resolve the issue it is just a matter of rekeying the Non Transaction Data for the ledger.

 

Regards

 

Danny Nichols

 

Premium Team Specialist

MYOB Practice Solutions

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