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Installing Accountants Enterprise 2017.3

PitcherPartners
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User
Australia
PitcherPartners

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Installing Accountants Enterprise 2017.3

Hi,

 

I am experiencing an issue running the Upgrade AE function on 2x Microsoft Surface Pro 4 devices. The installations get stuck reading as 12% complete.

 

I am running the upgrade as the administrator account and I have disabled the Antivirus on the devices and yet it still hits the same point. The installation has been successful on other Surface Pro 4 units.

 

Any guidance will be greatly appreciated.

 

Thanks,

Ian

IMG_0281.JPG

 

 

2 REPLIES
MYOB Staff Post Megha_Yadav
3 Posts
MYOB Staff Post
Australia
Megha_Yadav
MYOB Staff Post

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Re: Installing Accountants Enterprise 2017.3

Hi Ian 

Sorry for the delayed response. Are you still having the upgrade issue? 

Thank you 
Megha

RobbieWW
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RobbieWW

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Re: Installing Accountants Enterprise 2017.3

Hi Ian,

 

I'm having the same issue. Did you manage to resolve this?

 

Thanks,

Rob

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