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MAS Reporter 3.3 Master reports missing in new year

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Experienced User JoeleneCLM
45 Posts
Experienced User
Australia
JoeleneCLM
Experienced User

45Posts

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MAS Reporter 3.3 Master reports missing in new year

We have noticed today that when we've gone into a client in MAS then open up reporter (reporter 3.3) for the 2015 year all the master reports are not showing up only about 5 practice reports show up and the layouts of the reports have #NAME entered all through them and the financial year dates don't seem to show up on the reports.

 

Any ideas? As we need all the master reports to show up again as we use some of the masters and some of the practice reports. Even if I go in and edit a master to create a practice report it doesn't show up in the 2015 list

 

It won't let us use the 2014 reporter year and 2015 ledger data either as we get numerous run time errors.

 

 

3 REPLIES 3
MYOB Moderator MattN
722 Posts
MYOB Moderator
MattN
MYOB Moderator

722Posts

96Kudos

91Solutions

Re: MAS 4 still using freeform

Hi @JoeleneCLM

 

Please refer to KB 32765 : How do I ensure the Reporter Masters show for a new year? for info on resolving this issue.


cheers,

Matt
Product and Technical Specialist
Practice Solutions
MYOB Australia Pty Ltd
Experienced User JoeleneCLM
45 Posts
Experienced User
Australia
JoeleneCLM
Experienced User

45Posts

1Kudos

0Solutions

Re: MAS 4 still using freeform

Thanks Matt I have found these instructions however will we be required to download reporter 3.4 to resolve this?
MYOB Moderator MattN
722 Posts
MYOB Moderator
MattN
MYOB Moderator

722Posts

96Kudos

91Solutions

Re: MAS 4 still using freeform

Hi @JoeleneCLM

 

The instructions can be used for both Reporter 3.3 and Reporter 3.4.

 


cheers,

Matt
Product and Technical Specialist
Practice Solutions
MYOB Australia Pty Ltd
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