Prefilling report in AE won't prefill

[sambennett]

I get an error when trying to prefill a prefilling report into tax and it tells me to look at the event log - where do i find the event log?

[Jacksen]

Hi Sam,

Could it be referring to this one? https://help.myob.com/wiki/x/ebg6Ag

Good luck.

[sambennett]

@Jacksen Thank you - however I think that is the system release event log- not for ae, as it is showing.

We don't have an S64 folder anymore - it was actually under  \MYOBAE\AESQL\TAX - not sure if MYOB help note is up to date

I searched our MAS/Tax drive, I searched our V drive - which is AE - for "*event" and I can't find an event log for AE.

Thank you

Samantha

[Jacksen]

@sambennett It might be quicker to give MYOB a call or make a ticket.

Taking a look at Windows Event Viewer>Applications and Services Logs>MYOB might give you something.