AccountRight 2020.2 onward export to Accountants Office

[rohbrown]

Hi,

Since AccountRight 2020.2 there is no year-end roll back for MYOB AccountRight.

How now are we suppose to export out the reporting period for 2019-20 financial year when a client has rolled forward to 2021, so that we are able to import into our practice ledgers (File>AccountantLink>Send to MYOB Accoutants Office).

Please dont suggest obtain a backup, that is the reason they are on the cloud for advisers to access the files.

[Steven_M · Accepted solution]

Hi @rohbrown 

With AccountRight 20202, once a financial year has been completed the financial year would be locked and you would be not able to reopen that previous financial year. A backup of the company file prior to closing the financial year would be required to be restored.

Should the file be stored online and the financial year having been closed recently MYOB may be able to obtain a server backup of the company file for the AccountRight Live Owner if no backup has been taken prior to financial year rollover.