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Activity Statement Lodgement Report

cterbogt
Experienced User
13 Posts
Experienced User
Australia
Experienced User

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Activity Statement Lodgement Report

Hi - we have a similar issue to one previously reported where we are receiving 'The agency has not responded yet' error message in the Agents Report.  There is no change despite unscheduling and rescheduling a number of times. The report has now attempted to download for 5 days with no result.

 

Currently, we are able to get a single report at a time, but we would appreciate a solution to this issue.

 

Thanks in advance

2 REPLIES 2
MattN
MYOB Moderator
749 Posts
MYOB Moderator
MYOB Moderator

749Posts

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Accepted Solution Solved

Re: Activity Statement Lodgement Report

Hi @cterbogt 

 

The ATO implemented a fix for this today (12th April, 2022) that should resolve this issue.  Any new rescheduled requests from this afternoon (after 1:15pm AEST) should process successfully.

 

We would recommend that if you don't get your ASLRPT tomorrow, then unschedule, and reschedule and it should continue to work from that point forward.

 

If you've already rescheduled today, prior to this time, wait til tomorrow - and then reschedule.

 

 

Note - this was not an issue with MYOB softrware, but an issue with ATO back end systems not handling the ASLRPT requests - even though they were submitted  (hence the "agency hasn't responded yet" message)

 

Hope this helps.


cheers,

Matt
Senior Product and Technical Specialist
Practice Solutions
MYOB Australia Pty Ltd
cterbogt
Experienced User
13 Posts
Experienced User
Australia
Experienced User

13Posts

2Kudos

1Solutions

Re: Activity Statement Lodgement Report

Hi Matt,

 

Thanks for your assistance.

We assumed it was an ATO issue as all other agent reports were coming through. 

Glad to know it's sorted.

Fingers crossed.

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