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April 2020
April 2020
In Client Accounting, when opening workpaper period, got the following error:
"This workpaper period dated 01/07/2017 to 30/06/2018 does not match or fall within the current financial year of client ledger, 01/07/2019 to 30/06/2020. You cannot import balances from or post journals to this client ledger."
The program still allows you to enter the workpaper where an attempt was made to enter journals and transactions. However said transactions disappear after being posted.
Any ideas how to fix this?
April 2020
April 2020
Hi Joshie,
The source ledger, whether an Essential file, AccountRight file or another type of file has a financial year ended 30th June 2020.
For the workpaper to post to this ledger, the period end date needs to be 30th June 2020.
If it is an AO Ledger or AE Ledger it is configured to, check that the opening balance date is set at 1st July 2017.
Cheers,
Mark
Practice Support Analyst
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