Create PDF - Client Accounting

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Experienced Cover User
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Experienced Cover User
Australia
Experienced Cover User

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Create PDF - Client Accounting

In Client Accounting when we finish a job we perform the 'Create PDF' function. However this is now giving the following messages:

'One or more documents couldn't be converted to PDF. See Documents not converted to PDF at the end of your report for details'.

I then click ok and it acts like it is preparing something but then get the following message:

'The selected attachments exceed the size limit. Deselect some files & try again.'

 

I have tried deselecting documents and it still will not work. Also I have tried creating the PDF for clients that I have previously successfully done this process and I am getting the same messages for those files. It would seem that we are unable to create PDF's of the workpapers anymore.

2 REPLIES 2
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MYOB Moderator
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MYOB Moderator
New Zealand
MYOB Moderator

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Re: Create PDF - Client Accounting

Hi @sandra_p 

 

How did you get on with your enquiry? Did you manage to get your enquiry resolved? If not, do let us know and our Practice Solutions team would be happy to offer further assistance with that.

Kind regards,
Steven

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

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Experienced Cover User
23 Posts
Experienced Cover User
Australia
Experienced Cover User

23Posts

6Kudos

0Solutions

Re: Create PDF - Client Accounting

Hello Steven

 

Yes all sorted thankyou.

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