Exporting Reports from Reporter

[CLM_Yeppoon]

When exporting reports to save to computer as pdf the program freezes and shuts down. We have to first change the chosen printer to cutePDF and then we select print instead of export which then allows a pdf version to be saved into the clients file.

This has only occured since changing to a network system from stand alone. Is there any reason for this and can this be fixed/avoided as it can be annoying to change the "defualt printer" every time to just save a copy of the report in the clients file.

[Linda_K]

Hi @CLM_Yeppoon,

Since this issue has occurred when you moved from a Standalone to a Network environment, it appears that the migration may have not worked.

It is recommended that you perform the following steps:

1. Uninstall the local workstation and reporter files, and
   
   
2. Install Reporter to a network and run the network workstation installation.

If you need further assistance on how to run the above tasks, refer to KB 30735: How do I migrate MYOB Reporter to a new server.