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File in use - are you sure

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caridi
Contributing Cover User
17 Posts
Contributing Cover User
Australia
caridi
caridi
Contributing Cover User

17Posts

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+9

February 2021

February 2021

File in use - are you sure

Client Maintenance of .ACT files will not allow Work copies being brought back to Home copies.

Error shows "File in use - are you sure?"

This error also stops deleting of old files or files relating to ex-clients no longer in use.

Has anyone got a fix or KB Article ID which reolves the problem?

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MelissaJoan
MYOB Staff
20 Posts
MYOB Staff
MelissaJoan
MelissaJoan
MYOB Staff

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+9

February 2021

February 2021

Re: File in use - are you sure

Hi there Carifi,

 

thankyou for your inquiry.

 

In order to overcome the "file is in use - are you sue" in AE accounts please see the following knowledge based article to help you overcome: https://help.myob.com/wiki/x/Iwd3AQ  (releasing open files)

 

Kind regards,

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