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June 2021
June 2021
Hi,
I have 6 returns that I lodged last week that are still showing up as transmitting. I have check the ATO portal and the clients are still showing as having outstanding returns. Is there a backlog or delay in transmitting? I would have thought that over a week to clear would be sufficient. I am therefore reluctant to lodge anything further.
I have an FBT return due today for a client, but I don't what it to get stuck in the backlog.
June 2021
June 2021
Hi @RBA3136
If the returns are not showing as lodged with ATO and stuck in Transmitting, can follow the KB to check few things:
KB0018396 - Troubleshooting returns stuck in transmitting or transmitted
https://help.myob.com/wiki/x/0QN3AQ
Please Contact Support for help if this doesn't fix.
Regards,
Syed
Customer Support Representative
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