Missing Pre-fill Information

garima · August 2021

Hi team,

We are using MYOB version 5.4.38.101 plus and have completed MYOB Tax 2021.0a.

However Pre-fill report is blank in couple of our returns.

We have download and save the pre-fill into tax and pre-fill is completed in the return but still pre-fill reprot is balnk and information not reflecting in return.

Please suggest if anything we can try.

Syed1 · August 2021

Hi @garima,

This usually happens when the files responsible for prefilling are not updated.

Please call Support and they should be able to assist with this.

Regards,

Syed

Customer Service Representative