Rental Property - Ownership%, not showing on print copy of tax return

[UnhappyUser1234]

Hi MYOB support,

I have noticed that in few recently-prepared 2020 tax returns (trust & individual), somehow the label for "entity% ownership of the property" is not showing up on print copy of the tax return - blanked out cell, even though I had manually entered this in MYOB AE Tax.

Is there some sort of error that is causing this "error", and/or is MYOB support aware of this?

Thanks for your help.

[Sandy_C · Accepted solution]

Hi @UnhappyUser1234 

I can see that a support ticket was logged for this query. One of our phone agents have gone through this with you and have escalated it for further troubleshooting. 

If it needs to be escalated, we will inform you via email. We will use your case ID (****7631) as reference. 

Regards,

Sandy
Client Support Representative