Reporter: Roll Forward Error

[Accountant92]

I have a MAS Ledger with a error when i try to run reporter.

It comes up with the Reporter: Roll Forward, but stalls with about 5% of the bar left.  It then sits like this until I CTl+ALT+DELETE and cancel the operation.

It then when i run reporter i get the errors that the roll forward is currently in progress.  We have gone through the KB Article - https://help.myob.com/wiki/x/dQl3AQ

But the solutions on this article do not resolve the issue.

I have restored a previous backup and then re-rolled forward and re-entered the figures.  But still having the same issues.

Any solutions/thought?

[Accountant92]

Update: New Error

stack:    link.mMainLink.Main

                Microsoft JET Database Engine

-2147467259 : The changes you requested to the table were not successful because they would create duplicate values in the index, primary key, or relationship.  Change the data in the field or fields that contain duplicate data, remove the index, or redefine the index to permit duplicate entries and try

Googling and this website gives no solutions.  

I am about 1 error from redoing the work in Client Accounting and giving up on the MAS file  

[Mark_St]

Open the client's folder in the S6Client folder and find the file with the .nrw extension.

Rename this file with a .old extension.

You will need to enter all the Non Transaction Data and client lvel customisation of the reports again.

[Mark_St]

Rename the .nrw file of the client and enter the Non transactions Data back in.

It is possible you are having network drop out issues that can cause these issues.

If they are persistent, speak to your IT person to investigate this.

You may need to recreate your user profile.