Reversal error message

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Reversal error message

I tried reversing an unpaid invoice but when I tried allocating the original invoice and the reversal invoice I get this message:  "Partially allocation bills with mixed rates is not supported. Reverse one of the bills"

 

Can someone pls tell me what to do. Thanks.

 

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MYOB Staff Post
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MYOB Staff Post
MYOB Staff Post

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Re: Reversal error message

Hi @AngeGem 

 

Can you please contact support on 1300 555 666 and select options 2,2,2,4 to work through this issue as it's not a straight forward answer; it depends on what transactions you have and what you've done so far.

 

 


cheers,

Kym
Practice Solutions Client Services Analyst
MYOB Australia Pty Ltd

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