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July 2021
July 2021
Can any one tell me how to view all our support requests?
Once making a support request you receive an email for that current request - but how can I view all our past requests?
Thanks in advance
July 2021
July 2021
Hi @Lorkin12
my.MYOB used to show customers their service requests but with the change in some of the internal systems, that is no longer possible.
MYOB is currently looking at implementing that service again.
In the meantime, you can request the service requests history by contacting Support, they should be able to generate and email the Report to you.
Regards,
Syed
Customer Service Representative
July 2021
July 2021
I've mentioned how terrible the 'new' system is to MYOB staff a few times.
July 2021
July 2021
Hi @Jacksen
The new service will be in line with the above
There is no timeline yet but hope to go live by the end of this year.
Regards,
Syed
Customer Service Representative
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