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February 2020
February 2020
In Essentials
Output GST 821
Input GST 820
In AO Classic codes are the same
Import txt file
Pop up window
Select an Account
Transactions do not add to Zero
Choose an Account
When you select a suspense account and finish the import
Open the batch
Note on SOME transactions
Debit to Accounts Receivable for full Amount E.G 772.69
Credit to Sales for GST Exclusive Amount E.G 671.90
Nothing in the GST column
It is the total of these erroneous entries that led to the Error and balancing entry in the batch
Ones that are correct show
Debit to Accounts Receivable for full Amount
Credit to Sales for Full Amount
GST portion in GST column
When you look at the Journal portion of the txt file on the entries that are correct you see the GST portion showing next to 821
on the incorrect ones no GST portion
I am stumped.
Have checked invoices
Have checked customer payments
Have checked GST codes in General Ledger Options
Have checked GST in GL Accounts Maintenance on the income code
February 2020
February 2020
Cheers,
Mark
Practice Support Analyst
Online Help| Forum Search| my.MYOB
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February 2020
February 2020
Hi redrascal,
This is an issue that is random.
I have known it to appear for transactions with the INV description but that is not definitive.
The way to stop the out of balance is to open the txt file and add a line for the GST portion (either account 820 or 821) for the transactions that are missing the GST portion.
Cheers,
Mark
Practice Support Analyst
Online Help| Forum Search| my.MYOB
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February 2020
February 2020
Hi Mark
You are correct, it is SOME of the transactions that have the ref IV
Re your manual fix: do you mean add a line for each transaction that's missing GST?
So I would have to calculate the GST and put that in and the code 821?
Please refer attachment the highlighted yellow is correct the red square is where you are saying I need to make the changes?
Look forward to your reply.
Andrena
March 2020
March 2020
Hi Andrena,
That is correct.
You need to calculate the GST and enter the details and GST account code in the red square you havew highlighted.
Cheers,
Mark
Practice Support Analyst
Online Help| Forum Search| my.MYOB
Did my answer help?
Mark it as a SolutionHelpful? Leave a to tell others
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