no pdf found to process

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Juliezhu
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no pdf found to process

User with no server admin right has the following tax form printing error: (with AntiVirus turned off)

Unable to generate BAS report, given the error code: no pdf found to process 

 

User with server admin right can print tax forms and reports from AE Tax.

1 REPLY 1
Steven_M
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Re: no pdf found to process

Hi @Juliezhu 

 

I understand that you have since spoken with our phone-based team, who after want appears to be a number of attempts, have resolved the situation for you after running various tools/services on that computer.

Kind regards,
Steven

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