Partner Zone

recreating 2021 individual tax return

paul_lam
Partner
1 Post
Partner
Australia
Partner

1Posts

0Kudos

0Solutions

recreating 2021 individual tax return

i started completing the 2021 tax return and then thought would be easiest to delete the return and start gain. However after deleting the return I am unable to recreate or roll forward the 2020 one to the 2021 return for this individual. 

3 REPLIES 3
Manikumar
MYOB Staff
11 Posts
MYOB Staff
MYOB Staff

11Posts

0Kudos

0Solutions

Re: recreating 2021 individual tax return

Hi @paul_lam ,

 

If the "previous year data will roll forward" message is looping, please try creating the return from the system release and roll forward.

 

The below article will help you identify the location for the system release

https://help.myob.com/wiki/x/KAd3AQ

 

If the issue still persists, please contact support at 1300555666-Ext 2,2,2,2.

 

Regards,

Manikumar

Customer Service Representative

TraceyShenton
Experienced Partner
39 Posts
Experienced Partner
Australia
Experienced Partner

39Posts

11Kudos

1Solutions

Re: recreating 2021 individual tax return

I am having the same issue.  AO was showing a return i had not started as 'assessment received' so i just deleted the return and now when i try to add it says invalid file or path name

Manikumar
MYOB Staff
11 Posts
MYOB Staff
MYOB Staff

11Posts

0Kudos

0Solutions

Re: recreating 2021 individual tax return

Hi @TraceyShenton @paul_lam 

 

If you are experiencing any errors creating the returns, please contact support at 1300555666- Ext 2,2,2,2, and one of our support agents will help you resolve the issue.

 

Regards,

Manikumar

Customer Support Representative

Didn't find your answer here?

Try using advanced search to find a post more easily Advanced Search
or
Get the conversation started and make a new post Start a Post