AO - Cannot print financial statements

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Experienced User Felix-Kim
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AO - Cannot print financial statements

Hi,

 

When I got to print financial statements in MYOB AO this attached messages come up.

 

Can anyone please help me

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MYOB Moderator MattN
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Re: AO - Cannot print financial statements

Hi @Felix-Kim

 

Thanks for your post...

 

can you confirm whether this is a custom report that you have built?  and does this error occur on other General Ledgers as well?

 

It is likely that for this, you will need to get in contact with our phone support team, who will likely need a copy of the ledger (if the problem is isolated to a specific ledger) or a copy of a ledger, which contains the customised report.

 

 


cheers,

Matt
Product and Technical Specialist
Practice Solutions
MYOB Australia Pty Ltd
Experienced User Felix-Kim
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Re: AO - Cannot print financial statements

Hi Matt

 

It was the default financial report that I tried to print. However, same messages pop up when I tried to print / preview custom report and trial balance. This happened to other General Ledgers as well

Experienced User Felix-Kim
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Accepted Solution Solved

Re: AO - Cannot print financial statements

Can you please answer the above question?

 

Regards

 

Felix

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