Accountants Office AO How to rollback one year?

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MEGAN0122
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Cover User
Australia
MEGAN0122
Cover User

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Accountants Office AO How to rollback one year?

Hi,

 

I just roll over one year in AO, but I forgot to back up, now the file is June 2018, does anybody know how to rollback to June 2017?

Thank you very much!

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MYOB Staff Post Stephanie_Y
37 Posts
MYOB Staff Post
Australia
Stephanie_Y
MYOB Staff Post

37Posts

5Kudos

3Solutions

Re: Accountants Office AO How to rollback one year?

Hi @MEGAN0122

 

Welcome to MYOB Community Forum and thank you for posting.
 
We do not have a rollback function in AO.
 
If there is no backup, another option available, if you take daily system backups, would be to restore the client folder from the day before the rollover occurred.
 
If you take daily system backups our support team can assist in restoring this for you.
 
If you require assistance with this, please call support on AU 1300 555 666 or NZ 0800 94 96 98. 

Kind Regards,

Stephanie
Client Services Analyst - Practice Solutions
MYOB Australia Pty Ltd
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