Bulk Emailing Debtors Statements in AO

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Contributing Cover User Janeharkz
6 Posts
Contributing Cover User
New Zealand
Janeharkz
Contributing Cover User

6Posts

1Kudos

0Solutions

Bulk Emailing Debtors Statements in AO

Please could you let me know How I can select the invoice email address when emailing my statments.  Currently it defaults to the main email address.

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MYOB Staff Post nickypic
85 Posts
MYOB Staff Post
Australia
nickypic
MYOB Staff Post

85Posts

22Kudos

9Solutions

Re: Bulk Emailing Debtors Statements in AO

Hi @Janeharkz

 

It is not possible to change the email address for a specific client during invoice emailing or bulk emailing of statements.

 

In 5.4.27 and above we do have the option to setup Debtor Invoice email address.  On the Bills Ready to Print screen you can view the Invoice email address if setup.  Bills will automatically go to this email if it exists.  If no Invoice email exists it will go to the primary email.

 

When doing emailing debtor statements you will have an option to select to use the Invoice Email, if chosen this address will be used as first preference and if doesn't exist the primary email address will be used.

 

If you need help configuring the invoice email please call our support team on 0800 94 96 96.

 


cheers,

Nicky
Practice Solutions Product Analyst
MYOB Australia Pty Ltd
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