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Configuration data from myob file to myob ao

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Contributing Cover User yingyingcao
33 Posts
Contributing Cover User
yingyingcao
Contributing Cover User

33Posts

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Configuration data from myob file to myob ao

Hi

 

I've got problem in configurating data from the AccountRight to the MYOB AO, the MYOB file in the AccountRight is all good but just could not be configurated to the AO.My contact number is 02 42444054. (Mon, Thu & Fri)

 

Thanks

 

Yingying

configuration problem.png
3 REPLIES 3
MYOB Moderator MattN
725 Posts
MYOB Moderator
MattN
MYOB Moderator

725Posts

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Re: Configuration data from myob file to myob ao

Hi @yingyingcao

 

Thanks for your post!

 

Can you let us know what version of AccountRight the file is that you are trying to attach?

 

have you got that version of AccountRight installed on the workstation in question?  has the AccountRight Server Edition version been installed and has the API been installed (it installs after the AccountRight Server Edition install).

 


cheers,

Matt
Product and Technical Specialist
Practice Solutions
MYOB Australia Pty Ltd
Contributing Cover User yingyingcao
33 Posts
Contributing Cover User
yingyingcao
Contributing Cover User

33Posts

0Kudos

1Solutions

Re: Configuration data from myob file to myob ao

Hi Matt,

 

The myob file version is MYOB accountright 2015.1, do you think it has problem with the version?

 

Thanks

 

Yingying

MYOB Moderator Linda_K
257 Posts
MYOB Moderator
Australia
Linda_K
MYOB Moderator

257Posts

17Kudos

55Solutions

Re: Configuration data from myob file to myob ao

Hi @yingyingcao,

 

Thanks for confirming the MYOB AccountRight version.

 

Based on your reply, in order to resolve the error you need to install AccountRight 2015.1 Server Edition.


We have identified this error and issued the following Knowledge Base article:

KB 37093: Error: "You have not configured a valid financial data source for this client" when config...

 

Let us know how you go after you have installed AR 2015.1 Server Edition Smiley Happy

Cheers,

Linda
Practice Solutions Support
MYOB Australia Pty Ltd
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