Document Manager Tab not displaying in toolbar

Partner JaneMc
1 Post
Partner
Australia
JaneMc
Partner

1Posts

0Kudos

0Solutions

Document Manager Tab not displaying in toolbar

Hi there,

My document manager tab is not showing up in my Microsoft office toolbar. How do i get it back there?

Thanks

1 REPLY
MYOB Moderator MattN
682 Posts
MYOB Moderator
Australia
MattN
MYOB Moderator

682Posts

80Kudos

84Solutions

Re: Document Manager Tab not displaying in toolbar

Hi @JaneMc

 

Thanks for your post, and welcome to the MYOB Community Forum - my sincerest apologies for this one slipping through the cracks!

 

The most common reason for a toolbar to go missing in in the Office applications is a "helpful feature" in newer Microsoft Office version s that turns off specific toolbars if they don't manage to load successfully within a small time-frame.

 

 

First, run through the steps in this KB 31746 : How do I re-register the Document Manager toolbar as some of the buttons are missing? to make sure that its all configured correctly.

 

 

If these steps don't resolve it long-term, then there is a Microsoft Knowledge Base article that covers how to force an Add-In to always load (no matter how long the Add-Ins are taking to load).  This step would require making changes to your Registry either manually, or via Group Policy.

 

Hope this helps!


cheers,

Matt
Practice Solutions Product Specialist
MYOB Australia Pty Ltd
Didn't find your answer here?
Try using advanced search to find a post more easily Advanced Search
or
Get the conversation started and make a new post Start a Post