MYOB PDF Manager running extremely slowly

[Kiahla]

Recently my MYOB PDF Manager has started running extremely slowly - it is taking around 10 mins receive files from the watchfolder and the program is constantly crashing or freezing. It was working efficiently prior to this - is there anything I can do to speed it up or any reason why this may be happening?

Thank You. 

[nickypic]

Hi @Kiahla

Welcome to the MYOB Community Forum.

Sorry for the late reponse.

If the PDF Manager software is running slowly/freezing, we recommended checking you are using version 1.7.  Version 1.6 is known to have these issues.

The software upgrade files are available on the my.myob.com.au website.