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Opening MYOX File issues

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Tony_p
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Tony_p
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Opening MYOX File issues

Why is it still so difficult to open a clients file? Wasted nearly an hour this morning trying to find a solution. 

Client sent me an MYOX file. 

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Tony_p
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Tony_p
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Opening MYOX File issues

Why is it still so difficult to open a clients file? Wasted nearly an hour this morning trying to find a solution. 

The client has sent me an MYOX file. 

MYOB Moderator Steven_M
25,569 Posts
MYOB Moderator
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Steven_M
MYOB Moderator

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Re: Opening MYOX File issues

Hi @Tony_p

 

An myox file is a company file that has been created in AccountRight 201x. This file can be opened by installing AccountRight 201x and selecting Open a company file>>My Library and adding that file to your library before selecting Open.

 

Alternatively, if you do have Accountants Office or Accountants Enterprise you could ask your clients to send you an MYE file which can be generated from AccountRight by selecting Send to Accountant from the Accounts Command Centre. This type of file can be imported into Accountants Office and Accountants Enterprise


Kind Regards,
Steven
MYOB Client Support
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