PLS Validation Errors

[tracydam]

Hi all

We tried to lodge a 2018 tax return and received the following error codes in the PLS Validation Report:

CMN.ATO.GEN.EM0004

CMN.ATO.IITR.EM0020

However, no error was shown when we completed the tax return. They only showed when we tried to lodge.

I think the second error code was for Non-commercial loss income. After checking, it looks like all amounts have been entered correctly. Does anyone have ideas how to fix these?

Thanks,

Tracy

[Helen-Z]

Hello @tracydam

Thanks for your question and welcome the the MYOB Community Forum!

My apologies in the delay in getting back to you - the validation testing that appears before completing a return is based on ELS validation tests provided by the ATO (as well as a few PLS validation tests we've come across through our testing with tax agents). The ATO rejections are based on a similar set of tests - some cannot be replicated without access to the ATO's Tax Agent Portal, and others are ones that we still need to confirm with the ATO.

Can you confirm whether your issue has been resolved? If not, please let me know via Message, and I will organise a follow up.