Submitting a complaint

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Partner Sadie
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Submitting a complaint

What is the correct process for making a complaint?  I can't find anything on the website, the contact page doesn't mention who to contact or how to contact them and I phoned customer service and that was a pointless exercise.

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MYOB Moderator MattN
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Re: Submitting a complaint

Hi @Sadie

 

Thanks for your post - sorry to hear that you have cause for complaint.

 

To make sure that the we get the right person to deal with any issues you are having, would you be happy for me to give you a call to find out what the issue is in relation to, so we can get you to the right team?

 


cheers,

Matt
Product and Technical Specialist
Practice Solutions
MYOB Australia Pty Ltd
Partner Sadie
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Re: Submitting a complaint

Yes you can give me a call.  Sometime in the afternoon would be preferable.

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