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November 2019
November 2019
I cannot access my posts
When I click on them the forum page doesn't go anywhere
I have tried using a different browser
November 2019
November 2019
I can make posts but they will not open to be able to read them
November 2019
November 2019
Hi @ford ,
Thank you for posting the issue and bringing it to my attention. I can't seem to see anything that could be causing this.
Are you unable to click into all of your posts, or some specific ones?
And, does it make any difference if you log out and drill onto your username and click into your posts as an anonymous user?
Also could you try accessing the forum in incognito mode?
Also keen to hear from others who maybe experiencing similar issues.
Cheers,
Suja Pillai
Social Support and Community Manager
Online Help| Forum Search| my.MYOB| Download Page
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November 2019 - last edited November 2019
November 2019 - last edited November 2019
I can read this one.
I tried in cognito mode
But all other accountants office posts I cannot read
I can read other forum posts.
When I click on them the forum page just refreshes
and stays on the same page
November 2019 - last edited November 2019
November 2019 - last edited November 2019
I know its not my PC
Because I had the same issue on another pc at work
I suspect its because MYOB don't want any association with me
November 2019
November 2019
I can access this page by clicking on the bell symbol in my profile.
But can't access it from the main forum list
November 2019
November 2019
I can access posts in the other forums normally
MYOB must have closed off my account to the AO forum so I cannot read the content but I can post.
Its strange how I can read yours because I got it through the bell notice.
I tried clearing all history and cookies
I am now trying on Chrome but same thing still.
November 2019
November 2019
Thank you for the additional clarification, @ford .
I manage this forum, and I can assure you that, no changes have been made to your account. Please leave it with me, I'll get our dev to investigate further on Monday.
Apologies for the inconvenience.
Cheers,
Suja Pillai
Social Support and Community Manager
Online Help| Forum Search| my.MYOB| Download Page
Did my answer help?
Mark it as a SolutionHelpful? Leave a to tell others
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