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April
April
Hello
We are using AccountRight, however the jobkeeper tab is not showing for me in the payroll reporting centre, as mentioned by another poster previously.
I assume I should just sit tight, and wait, and see if it eventually shows?
thank you
Leigh
Solved! Go to Solution.
April
April
Hi @4winds,
Sorry to hear that this tab hasn't appeared as of yet. Our team's currently investigating as to why some users do not have this tab available as of yet. I'll update you as soon as I have more information. Really sorry for the added stress caused by this, during this time.
Cheers,
Melisa
MYOB Community Support
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April
April
April
April
We are having the same issue!! Was that MYOB support you called @karen-s ?
April
April
Hi,
The jobkeeper tab has not appeared for us either. Is there an expected date that this will be resolved?
Thankyou
April
April
@ejd2329yes I called Myob support. They resolved it quickly. Sorry for my delayed reply to you
April
April
Thank-you @karen-s . I had just spent an hr with chat help then my internet dropped out and I lost the lot!!! Argh! Will try phoning support. Thanks again.
April
April
Hi @Melisa_D do you have any suggestions as yet for the tab not appearing?
Thank-you
May
May
Hi Everyone,
Sorry to hear that the tab has not appeared, to help us investigate further can you please troubleshoot the following. Can you please refresh the payroll reporting center using the following instructions:
Please do let me know if this refreshes the window and the JobKeeper tab reappears.
Cheers,
Melisa
MYOB Community Support
Online Help| Forum Search| my.MYOB| Download Page
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