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February - last edited March
I've seen an issue where reports won't let you run it on the 1st of the Conversion month, this can be fixed with a script. This won't affect any Bank Account balances however with the ability to report on 01/11 this should significantly help with finding the problems preventing your account from reconciling.
Could you send me a Private Message with:
I can then see if we can arrange for a script to be run on the file on our end or have the file come in for a fix.
You can send me a Private Message by clicking this link: <link removed>
Hi Hayden, file was sent off last week. Any idea how long it takes as i haven't heard a thing?
Also, i think some of the issue is the fact that i had the main account and electronic clearing account linked but i have also ticked them both as being a paid from account so essentially it has recorded to the electronic clearing account along with the main account causing a discrepancy there. I have since changed the recroding account from electronic to main account. How do i fix upthe past issue?
February - last edited February
I just took a look into this and it looks like the repairs were applied to your online file and you should now be able to run the reports for that period.
If you close and re-open AccountRight, can you run the General Ledger report for 01/11/2018?