Can't close financial year -Application Timed out error- MYOB AccountRight 2019.2

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Can't close financial year -Application Timed out error- MYOB AccountRight 2019.2

Hi Team,

 

I need to close FY 2018 so we can view FY 2019 and FY 2020. We tried closing this couple of times but we always get timeout error or MYOB just crashes. 

 

We are currently using online file. 

 

Can someone please guide how to solve this ?

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