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AccountRight Plus 2018.2.1
I have entered a transaction that needs it's tax code changed from N-T to FRE. This is a reconciled transaction from a couple of months ago. The year is unlocked (setup->preferences->security), however I'm unable to make any changes. This includes comments on invoices written last month, bascially anything before this financial year is 'locked'. The blue arrows are grey.
Not sure if this make any sense, but any help would be apprecaited. Never come across this before.
Solved! Go to Solution.
When the financial year rolls over, it locks down the previous financial year and prevents any changes to the transactions in the previous year. If there was a transaction that was incorrect in the closed financial year it couldn’t be corrected in that closed year, you would instead need to correct it in the current year through a reversing entry or a journal entry.
Alternatively, you would need to restore a backup from before the financial year was closed and make the correction, followed by entering in any missing transactions
Looks like the year was closed and then rolled back. No way to make even the most innocent change unless I restore a backup
Thanks for your response.