How do you make adjustments to a Finalisation when the year has been rolled over?

[CashKat]

The file was rolled over so a new pay run could be done.

Finalisation has been done. Turns out there was an error and a reversed and relodge didn't happen and it's short filed the wages in the finalisation. I have been told I need to do another $0 pay run to push the figures across again.

Payroll Register is all correct, so it's purely a reporting issue.

Normally I'd work off the back up file but I can't....because it's not logged in.

How do I fix this?

[Maxine_BC]

Hey @CashKat,

Thanks for your question.

If you are needing to make changes after a finalisation, you can reverse it by following the steps on this help article- End of year finalisation with STP reporting. After completing this, you can make the changes that you need and then finalise the relevant employees again.

I hope this helps. Please feel free to post again if you still have questions.

**If this response has been useful, please click the "Accept As Solution" button to help other users find this information.**

[CashKat]

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After completing this, you can make the changes that you need and then finalise the relevant employees again.

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My issue is with completeing the adjustments required to then refinalise. I understand the finalisation process.

How do I push through STP adjustments using a backup of the file in question? It's not online...it's a back up

[Maxine_BC]

Hey @CashKat,

If you have already made the changes you are wanting, you can just Complete a $0 pay run to pull the new figures across to the ATO (you can do this as normal from a back up, even if it is offline).

I hope this helps you answers your question, please let me know if you have any more questions.

[CashKat]

I don't think you're listening to me Maxine.

HOW do I push through a $0 pay run on a back up of a file, because it errors and tells me if can't because it's not online.

[Maxine_BC · Accepted solution]

Hey @CashKat,

Apologies if I have misunderstood, I am trying to rule out all possibilities for this error as usually you are able to do this even if the file is offline.

Can you please send me a Private Message with the following details so I can look into this further for you:

Note- Please provide these details from the backup you are using.

• Serial Number:
• Company File ID (Help> About MYOB AccountRight) :
• Email address being used for STP reporting:
• A screenshot of the error message you are seeing

Talk soon.

[CashKat]

Thank you Maxine.

I tried this on Monday and I received an error. When I spoke with my partner manager they seemed as confused as I was as to how to deal with a file offline. So I assumed it couldn't be done as easily as I thought it should be.

I've just gone in to the backup and tried again and I was able to use the STP side of things. I've lodged a $0 pay run and the figures are all correct now.

Thank you for your help. It's been a rough week or two for me, so I can only imagine how rough it's been for you guys at MYOB

Thanks.

[Maxine_BC]

Hey @CashKat,

I am very pleased that this has all been resolved for you. EOFY can ofcourse be a stressful time of year. I am happy to have been able to help you out, and I really appreciate your patience.

Have a nice afternoon.