MYOB ACCOUNT RIGHT PLUS V19.14 UPDATE

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Rover
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MYOB ACCOUNT RIGHT PLUS V19.14 UPDATE

Attempting to install June compliance update to our MYOB Plus V 19.14 but software manager comes back and states that we have  version 19.12...... it is  NOT version 19.12,   it is version 19.14 as indicated on the software manager window.   Have also attempted to upgrade through my.myob with the same result.

 

 

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ManfiePanfie
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Re: MYOB ACCOUNT RIGHT PLUS V19.14 UPDATE

me too Smiley Sad

Might be time to change to Xero.  MYOB so hard to deal with

MYOB Moderator Neil_M
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Re: MYOB ACCOUNT RIGHT PLUS V19.14 UPDATE

HI @Rover

 

One thing to try would be to download the full version through my.MYOB as opposed to the update itself. As this will be a full version you would need to uninstall the existing version of AccountRight v19 on that computer to be able to install the full version of AccountRight v19.15 on that computer

 

Do let us know how you get on with this

 

CC @ManfiePanfie

Regards,
Neil

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

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Experienced Cover User cramptons
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Re: MYOB ACCOUNT RIGHT PLUS V19.14 UPDATE

Me too.   Trying to install Compliance Update says 'Unable to install the compliance update.

setup has detected that you have v 19.11 - you need v 19.13 or later"

WE HAVE PremierV 19.4 installed.

Need this Compliance update today!!  As I need the new tax tables to do wages.!!

Experienced Cover User cramptons
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Re: MYOB ACCOUNT RIGHT PLUS V19.14 UPDATE

Surely don't have to do that - just to get compliance update!!  VERY frustrating.

MYOB Moderator Neil_M
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Re: MYOB ACCOUNT RIGHT PLUS V19.14 UPDATE

Hi @cramptons

 

I see you have posted a similar enquiry on 2018/2019 Compliance Update now available

 

I have responded to you on that thread, with some additional information that may assist you in resolving this particular issue. Please do try them and let us know how you get on with this

Regards,
Neil

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

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