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June 2019
June 2019
Hi All
Please help!!!!
We are trying to do our end of payroll year and our EOFY Finalisation figures are totally different to our Gross Payment and PAYG Withholding figures according to our MYOB Reports ( Payroll Register Sumary & Payroll Activity Summary) and of course our MYOB reports are correct!!
Not sure how the figures are being changed between leaving MYOB and then reaching the ATO?????? Why is this happening??
How do we edit STP to match our MYOB reports so the information is correct and matches and our employees get the correct information on their "Payment Summaries"??
Solved! Go to Solution.
June 2019
June 2019
Hi @Trade
There has been issues with the verification report pulling the correct figures through. Doing a $0 pay for effected employees is the workaround atm, this creates an update event and pushes the correct amounts to the verification report.
Cheers
Tracey
July 2019
July 2019
I have the exact same problem as Trade with 2 employees and have tried your fix a number of times now and it is not working. In summary the Gross payments for 2 employees are incorrect however every other total is correct including the PAYG-W and Super Entitlements for the 2 employees.
Can I roll over my payroll if I haven't Finalised my STP. Instructions say I have until 31 July to finalise however my next pay is imminent.
July 2019
July 2019
Just wanted to see how you're going with this. Have you been able to get your EOFY sorted and rolled over?
Let me know how you're going with this.
Cheers,
Theresa
MYOB Community Support
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July 2019
July 2019
Thank you Theresa, I am sorted now.
July 2019
July 2019
I'm having this same issue - Validation not matching Payment Summary. All our affected employees were terminated. How do I fix this? Thanks
July 2019
July 2019
Hi @lauracc
If those employees were terminated prior to starting STP, remove their termination date from their card, make them active and process $0 pays to update their YTD amounts through STP.
If they were paid through STP, try to narrow down which payroll categories are causing the errors eg ETP’s, Unused leave. Check that payroll categories are set up correctly.
Let me know how you go
Tracey
July 2019
July 2019
Hi Tracey
Thanks for your quick response. All employees were reported through STP. I double checked the pay categories and they were all correct - they either should have gone to Gross amount or PAYG. I didn't quite understand why PAYG was out. One example is I paid out Unused AL. The unused AL was picked up in the Gross amount but the PAYG amount wasn't!
Should I still make them active again and process the nil pays?
Regards
Laura
July 2019
July 2019
Hi @lauracc
Check that Unused leave hasn’t been ticked exempt from PAYG.
If that isn’t the problem try doing the $0 pays to push the correct amounts through.
Let me know how you go
Tracey
July 2019
July 2019
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