MYOB Termination not appearing in STP Termination

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MYOB Termination not appearing in STP Termination

Hi,

I have been keeping staff termination dates updated in MYOB (Accountright 2020.2). Are thgese supposed to automatically appear in the STP report? When I check the Payroll reporting centre none of the termintaion dates enterd into MYOB appear. I.e. Termintion date column for EOFY Finalisation are all blank. Do I have to use the Payroll reporting centre Emplymnet termination Tab to enter all the termination dates again?

 

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Re: MYOB Termination not appearing in STP Termination

Hi @dfoozle 


The termination dates in the Payroll Reporting Center would not be automatically picked up from the software. You would have to manually enter them, as explained in Terminate an employee in Single Touch Payroll.

 

Please let me know if you have additional questions on this. 

Kind regards,
Komal

MYOB Community Support

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Re: MYOB Termination not appearing in STP Termination

@Komal_S 

 

I have submitted termination dates today for 16 employees in STP (manually), the report has been accepted by the ATO but the dates are still not appearing next to their names in the EOFY finalisation tab. As we have more than 20 employees, my deadline to have this sorted is today. I have no way of knowing if this is a MYOB issue or an ATO issue. What happens if I submit the EOFY finalisation and haven't got the termination dates in there? Will the MYOB STP payroll reporting centre allow me to enter a termination date in last financial year after I click that finalisation button?

 

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Re: MYOB Termination not appearing in STP Termination

Hi @H-TS 

 

If you have followed the steps give below exactly, and tried for each employee individually:

 

  1. Go to the Payroll command centre and click Payroll Reporting.
  2. Click Payroll Reporting Centre.
  3. Click Employment terminations.
  4. Select the employee, choose their last day of employment, then click Notify the ATO.


  5. Enter your name as the authorised declarer and click Send.

Then, this declaration is processed in the same way other Single Touch Payroll reports are. They must be accepted by the ATO, which can take up to 72 hours. If still hasn't worked, I would suggest finalising one of the employees as upon finalisation the dates would appear. Finalisation can always be undone if the results are not as expected or if the termination dates still do not appear next to their names. 

Kind regards,
Komal

MYOB Community Support

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Re: MYOB Termination not appearing in STP Termination

Thanks @Komal_S 

 

I have followed this suggestion and the date still did not appear. I will remove the finalisation.

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Re: MYOB Termination not appearing in STP Termination

Hi @H-TS 


Sorry for delay in getting back to you. Can you please confirm if you managed to resolve this or if it's still outstanding?

Kind regards,
Komal

MYOB Community Support

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Re: MYOB Termination not appearing in STP Termination

Hi @Komal_S 

 

After many, many zero pay processes, I eventually got it resolved without having to delete and reprocess any pays.

 

Thanks for following up.

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