Payroll Reporting Centre - NOT loading

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Payroll Reporting Centre - NOT loading

Hi,

 

Is anybody else experiencing issues with the payroll reporting centre?

 

Today, it will not load and I keep receiving an error message that says "oops we are currently experiencing problems, try again later".

 

Happy to move on to something else and give it a break, if there is a congestion issue with EOY.  Just want to see if others are having issues with it too.


Thank
Leigh

 

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Re: Payroll Reporting Centre - NOT loading

@LeighE  yes - been happening all morning.  It's a fiasco - I've never experienced such a difficult EOFY

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Re: Payroll Reporting Centre - NOT loading

@ASparks ok thanks - it sure is a fiasco.   I'm so concerned about the ATO Reporting side of things as it is a mess.  

 

 

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Re: Payroll Reporting Centre - NOT loading

Hi @LeighE @ASparks 

 

We did experience an issue with clients unable to access the Payroll Reporting Centre around the time of your post. These have since been resolved and clients should be able to access that Payroll Reporting Centre as intended.

More information can be found on Payroll Reporting Centre unavailable 01/07/2020

Kind regards,
Steven

MYOB Community Support

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Re: Payroll Reporting Centre - NOT loading

The Jobkeeper Payments Section of the payroll repoting centre is blank.

There are no names and nowhere to enter start/finish fortnights

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Re: Payroll Reporting Centre - NOT loading

@Steven_M  could you please help me?  I asked the question hours ago but unable to get an answer.

 

I have 2 payroll reports from yesterday that have not been accepted by the ATO.  These were both nil reports to push figures to ATO again.  A subsequent report has been accepted.  I know the figures are now with the ATO as all my reports balance to the YTD verification report.

 

Do I have to wait for the reports to be accepted before finalising my employees?  Or, should I send another nil report for all employees and see if that report is accepted?

 

Can I proceed without waiting for all reports to be accepted? I need to get this right as I have 246 employees to process in this file. 

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Re: Payroll Reporting Centre - NOT loading

Hi Steven,

 

i never wait for this ato verification, i process straight away. in saying that i will consider going forward.

but you should be ok.

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Re: Payroll Reporting Centre - NOT loading

Still unable to load reports?????

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Re: Payroll Reporting Centre - NOT loading

I go thrugh my normal payroll process, it says im ready to reprt through STP as I have been for 2 years, and then I get through all of my payroll amendments and process and then it comes up with nil payments and no transactions recorded and no declaration screen!  today is payday! do you think my staff are going to care that you have stuffed this up!

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Re: Payroll Reporting Centre - NOT loading

I am having issues with the payroll reporting centre not sending the reports to the ATO, says its been sending all day.

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