Time out extender

Metal100
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Time out extender

Hi

 

I need to get a patch to extend the time out please. Currently system is timming out before i can delete some old large jobs

Thanks

Mark

5 REPLIES 5
Komal_S
MYOB Moderator
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Re: Time out extender

Hi @Metal100 

 

Please find the instructions on how to extend time out here: AccountRight Time out extender and let us know if you have any questions. 

Kind regards,
Komal

MYOB Community Support

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Metal100
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Re: Time out extender

Hi

 

Unfortunately i have tried this solution, but I can't save the file. It appears to have protection. ?

 

Mark

Komal_S
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Re: Time out extender

Hi @Metal100 

 

If you're unable to save the config file after making the required changes, can you please check if you have full read and write permissions over that file? If you have IT people controlling that, you will need the administrator credentials to save the changes. 

Kind regards,
Komal

MYOB Community Support

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Metal100
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Re: Time out extender

Hi 

Unfortunately I still can't save the file as I don't have access. We can't seem to be able to change the access regardless and save the file.

 

 

 

Komal_S
MYOB Moderator
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Re: Time out extender

Hi @Metal100 

 

Generally those types of issues relate to not having full control within your Windows permissions to that folder location as mentioned in my previous post. We do recommend ensuring that you do have that full control access (or at the very least Read and Write) permissions to that folder location.
 
An IT professional may be able to offer assistance with gaining you that access if you are unsure on what permissions you have within Windows. Alternatively, you can also try logging in to the windows as an admin user, but if you do not have administrator rights, IT assistance will be required. 

Kind regards,
Komal

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

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