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EOFY not flowing through to MYGOV

WillyOZ
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EOFY not flowing through to MYGOV

Hello,

We have compleated our EOFY finisation, however only 1 employee has had their report as tax ready in their  ATO tab.

The other employee is not showing and reports for 2021/22 at all.

I called the suport number and was told it is a technical glitch and since been on hold for a long time ( 1 hour).

An answer would be nice please?

Regards

5 REPLIES 5
Sam_R
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Re: EOFY not flowing through to MYGOV

Hi @WillyOZ,

 

Thank you for your post. 

 

Could you please confirm if the employee in question has the green final indicator tick against their name in the EOFY tab?

Kind regards,
Sam

MYOB Community Support

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WillyOZ
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Re: EOFY not flowing through to MYGOV

Hi Sam,

Thanks for your reply.

There is a tick against all employees names, I am not sure about the green colour.

Screenshot 2022-08-02 081827.jpg

Is this correct?

Thanks 

Wayne

Sam_R
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Re: EOFY not flowing through to MYGOV

Hi @WillyOZ,

 

Yes, that's correct! If this tick is present next to the employee it means their finalisation has been sent from the software. I do recommend speaking with the ATO if the employee is still not showing as 'Tax Ready' as they may be able to advise further. 

Kind regards,
Sam

MYOB Community Support

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WillyOZ
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Re: EOFY not flowing through to MYGOV

Hi Sam,

Thanks for following this up and confirming the software has done its job.

We will call the ATO and try to sort it out.

Thanks

 

 

Sam_R
MYOB Moderator
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Re: EOFY not flowing through to MYGOV

Hi @WillyOZ,

 

No problem, happy to help. 

 

You could un-finalise and re-finalise those affected employees to resubmit their totals, however, I'd still recommend speaking with the ATO to check why the delay is occurring. 

Kind regards,
Sam

MYOB Community Support

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