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November
November
Hi
I have a client that needs to finalise the 2019-2020 Payroll. There has been processing and on the portal its showing as Not tax Ready.
When we went to finalise it on the payroll the 2019-2020 year from the drop down arrow does nto appear at all.
How can we finalise this payroll?
Solved! Go to Solution.
November
November
Hi @Suera1,
The prior financial years can be accessed in the Account Browser version, once this is opened they will need to navigate to Single Touch Payroll and should be able to select 2019/20 (if you were reporting to STP in that financial year).
Let me know if you need further assistance with this, happy to help.
December
December
Hi Sam
I have done as instructed and been able to select it.
Now I have another problem. I need to reverse a payroll form 01.01.2020 and I can not enter a prior year payroll (say 30.6.21) to amend that. Also the client has deleted it from the transactions so I cant reverse it either.
It the ATO is showing the incorrect amounts so I need to amend it before finalising.
How can I go about it?
December - last edited December
December - last edited December
Hi @Suera1,
If you need to make changes to a prior financial year, you will need to restore a backup (locally) that is dated around the end of the relevant financial year (30/6/2020 or earlier). If the ATO has incorrect figures, you will need to follow the below steps in the Help article to update and re-finalise this.
December
December
Thank you
That worked and it has been solved
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