Online Chat for help that is intended for MYOB support personnel only and not for sharing with the community

[Martin_McLean]

Could we please have an online facility where we can lodge a Support Request to MYOB Support which is private (i.e: not visible to other MYOB Partners or Users) and receive a response when the MYOB team is able to address the issue?

I have an issue that I don't want to share the details of with the Community for client confidentiality reasons; I cannot afford to wait 30-60 minutes "on hold" on a phone call until someone is available to take my call.

[AliK607]

Hello @Martin_McLean ,

If you visit the link below, there should be an option to start a 'Live Chat':
https://www.myob.com/au/contact-us

Our live chat support personnel will be happy to offer assisstance to you in this regard.