Partner Zone

Payroll Year set As final to Work

alisonMackay
Experienced Cover User
19 Posts
Experienced Cover User
Australia
Experienced Cover User

19Posts

8Kudos

0Solutions

Payroll Year set As final to Work

Hello 

I'm trying to  do EOFY Finalisation 

The Payroll year is set, 

All employee names Ticked, and yet the Green " Set as final" button is not working.

 

In the Final Indicator Colomn, not every body is Ticked, does this matter ? 

Not certain if I've missed a vital step 

 

regards

alison 

6 REPLIES 6
Sam_R
MYOB Moderator
2,888 Posts
MYOB Moderator
MYOB Moderator

2,888Posts

205Kudos

450Solutions

Re: Payroll Year set As final to Work

Hi @alisonMackay,

 

Thank you for your post. 

 

It sounds like some employees have already been finalised. If the remaining employees (without the tick) are also ready to be finalised, please only select these employees, you should then be able to set them as final.

 

Do let me know if you are still having trouble with this. 

 

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

Kind regards,
Sam

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

LRBooks61
Ultimate Cover User
1,054 Posts
Ultimate Cover User
Australia
Ultimate Cover User

1,054Posts

253Kudos

124Solutions

Re: Payroll Year set As final to Work

Hi

 

It sounds as though some employees have been finalised already

 

I suggest that you tick the ones that havent been ticked and set to final.

 

If you need to refinalise any that have already been ticked you will need to remove finalisation first

 

Then tick again to finalise

 

Hope this helps

 

Lisa

alisonMackay
Experienced Cover User
19 Posts
Experienced Cover User
Australia
Experienced Cover User

19Posts

8Kudos

0Solutions

Re: Payroll Year set As final to Work

Hi Sam 

Yes, I worked out how to line up all the final indicator ticks that night. 

However, when I try to Set as final, it still doesn't seem to go any further.

 

Still doesn't look to finalize. 

 

Do I need to call some? 

Sam_R
MYOB Moderator
2,888 Posts
MYOB Moderator
MYOB Moderator

2,888Posts

205Kudos

450Solutions

Re: Payroll Year set As final to Work

Hi @alisonMackay,

 

So that we can investigate this further, could you please attach a screenshot of the EOFY window when you're trying to do this? 

 

Please hide/remove any personal employee details from screenshot/s.

Kind regards,
Sam

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

alisonMackay
Experienced Cover User
19 Posts
Experienced Cover User
Australia
Experienced Cover User

19Posts

8Kudos

0Solutions

Re: Payroll Year set As final to Work

I've enclosed a sample - Not the whole page obviously 

hope this helps 

Sam_R
MYOB Moderator
2,888 Posts
MYOB Moderator
MYOB Moderator

2,888Posts

205Kudos

450Solutions

Re: Payroll Year set As final to Work

Hi @alisonMackay,

 

Thanks for sending that through. 

 

I can see that the final indicator tick is present against each of your employees. This means their finalisation has already been sent from the software through to the ATO - nothing further you need to do. 

 

If you had any further queries or concerns on this, please do reach out. 

 

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

Kind regards,
Sam

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

Didn't find your answer here?

Try using advanced search to find a post more easily Advanced Search
or
Get the conversation started and make a new post Start a Post