Account Inactive error

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MYOB Moderator HelenB
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MYOB Moderator
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Re: Account Inactive error

Hi @matthew_li

 

Thanks for reaching out to us and Welcome to the Community Forum. The Developer inactive error suggests that our API cannot read your API key. This is caused by either the x-myobapi-key header missing from your request or the key that is being used is not active. 

We recommend that you reach out to us at developers@myob.com and send us through a full HTTP Trace so we can take a closer look.

 

Thanks

 

 

@HelenB

Helen Brophy

MYOB AccountRight & Essentials API Liaison


Are you a developer? Check out http://developer.myob.com

Looking for an Add-on? Check out http://myob.com/addons/

MYOB API Support Centre - https://apisupport.myob.com
Partner matthew_li
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Account Inactive error

Getting error response;

 

{X-Error-Detail-Header: Account Inactive
X-Mashery-Error-Code: ERR_403_DEVELOPER_INACTIVE
X-Mashery-Responder: prod-j-worker-ap-southeast-2a-32.mashery.com
Connection: keep-alive
Content-Length: 27
Content-Type: text/xml
Date: Tue, 12 Jun 2018 11:16:40 GMT
Server: Mashery Proxy

}

 

accessing;

 

https://api.myob.com/au/essentials/tax/types

 

What can be the problem?

 

Thanks

 

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