AccountRight API TimeoutError

[liqua]

Hi there,

Recently we're getting a lot of timeout error from the API call to the sale order item endpoint.

https://developer.myob.com/api/accountright/v2/sale/order/order_item/

I've checked the status page and I couldn't find anything wrong with any service but all those timeout errors don't seem right for us.

Is it anything wrong with this endpoint?

Thanks

[Neil_M]

HI @liqua 

I’ve moved your post onto our API board so other members of the developer community can share their expertise. Alternatively you can reach our to our API support team on the contact methods on our developer website  

[Hannah_B]

Hi @liqua, 

Thanks for reaching out, The timeout period for our API is set to 120 seconds which is hardcoded into the system. 

I can see you have emailed us at developers@myob.com. I have replied to this email requesting further logs so we can have a further look into what is causing this error to occur.